Services Support Representative Unisys In Hyderabad

Services Support Representative  Unisys In Hyderabad

Company  :  Unisys
Qualification : Any Graduate
Experience : Fresher
Salary  :  Not Disclosed by Recruiter
Work Location : Hyderabad



Job Description

Role Purpose:

- Monitor calls and give feedback to the agents in MSC (IT Support desks) with the objective of improving their communication, Technical & process adherence skills on calls. Develop and deliver training modules based on the improvement areas on the floor and hence improving the overall quality on the floor

Desired Profile:

- Candidates must be a graduate and should not have any open CAP or Warnings

- Candidate applied for this role in last 3 months will not be considered.

- Willingness to work in flexible hours

- Emotional Intelligence

- Adaptive to working in dynamic environment

- Candidate should possess good analytical and problem solving skills

- Contribute individually as well as a team player

- Energetic and Positive

** Must Carry This Printout Along With Your Updated Resume **

Address

Time: Working Hours

Venue: Unisys Global Services India DLF Building, 7th Floor, DLF Cyber city, Plot No:129-132, APHB Colony, Gachibowli, Hyderabad 500019

Contact Person : HR

Telephone: 040 – 66241000

Website: http://www.unisys.com