(Freshers) Walk-In @ "HCL" : Customer Support Executive : From 21st to 25th Jan @ Noida

(Freshers) Walk-In @ "HCL" : Customer Support Executive : From 21st to 25th Jan @ Noida

Job Details:

Experience :  0 to 1

Compensation :  NOT MENTIONED

Location :  Noida

Education :  ANY GRADUATE

Desired Profile :  

• Responsible for handling the issues from the customer.
• Take inbound based voice calls.
• Resolve the issues and provide trouble ticket to the customer.
• Make entries in the CRM regarding the issue and the resolution offered.
• Update the CRM on a daily basis.
• Escalate/ transfer the call to L2 Handling in case of further assistance is required for closing the issue.

Job Role :   

Customer Support Executive

Job Description :  

• Responsible for handling the issues from the customer.
• Take inbound based voice calls.
• Resolve the issues and provide trouble ticket to the customer.
• Make entries in the CRM regarding the issue and the resolution offered.
• Update the CRM on a daily basis.
• Escalate/ transfer the call to L2 Handling in case of further assistance is required for closing the issue.

Walk-In Details :  

Interview Date: 21st , 22nd , 23rd , 24th and 25th January 2013.

Interview Time: 11.00 AM to 4.00 PM 

Interview Venue : 

HCL Infosystems Limited

D-233, Sector 63, Noida

Company Details: 

Name Of The Company:   HCL Infosystems Ltd.

Company Description :  

We, at HCL Infosystems, are committed towards flourishing and nurturing our talent pool. We promote and propel innovation, learning, growth and exploration. Seeking new and better ways of doing things is a part of HCL Infosystems fabric. That means being surrounded by promising, sharp minds that can collaborate on new and exciting projects.

Contact Details: 

Address :  HCL Infosystems Limited

D-233, Sector 63, Noida

For More Details Visit :  www.hclinfosystems.com/careers/overview