Network Software Consultant
Designation: Network Software Consultant
Company: Client of ATS
Function: Information Technology
Industry: IT Software / Software Services
Openings: 5
City: Hyderabad / Secunderabad
State: Andhra Pradesh
Country: India
Experience min (y.m): 1.06
Experience max (y.m): 3.00
Responsibilities
Job Description :-
The recruited individual would be working for the Neteye (network monitoring and productivity tool) Technical support Team and drive the core consulting, support and training activities. The Core consulting function includes interacting with clients by phone, e-mail and personally to resolve and train in all aspects of Neteye software which requires good Knowledge of network administration and databases with good written and oral communication skills.
Job Roles & Responsibilities :-
• Understand Neteye products and be able to explain it to customers.
• Understand networks behaviors to help solving software connectivity problems.
• Interact with clients in a friendly manner trying to analyze and solve any problems or doubts.
• Interact and discuss high level errors and problems with Brazilian support team.
• Train new support team members.
• Register in a clear and detailed way on the Knowledge Database the reported problems and its solutions for future references.
Essential Skill set :-
• Degree of Computer engineering or Computer science
• Good oral communication and written skills
• Good logical thinking
• Be confident
• Infrastructure and computers networks knowledge (TCP-IP protocol, DNS, DHCP, firewall)
• Windows administration
• Two years or more experience in network support/administration
Desirable Skill set:
• Good team player
• Good Eye for detail and ability to multitask
• SQL-Server or PostgreSQL administration knowledge
Company Description :-
Our Client works in IT area since 1986 and today is recognized as a specialist in Strategic Intelligence, BI (Business Intelligence) and CPM (Corporate Performance Management).
More than 600 companies and 6,000 users in Brazil and abroad use their solution to integrate/analyze data and generate/distribute information management.
Their solution is a integrated toolset including Analytic BI, Dashboards and Performance Management. It integrates and analyzes data to generate and distribute information to all levels of management of any type/size of organizations.
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